Policy
Privacy policy
How Dignity Trust collects, uses and protects your personal information.
Who we are
Dignity Trust is a charity registered in England and Wales (no. 1219348). Our registered address is 182 Northam Road, Southampton, SO14 0QF. We are the “data controller” for the personal information we hold about you. Contact us at info@DignityTrust.uk or on 02380 981 577.
What we collect and why
| When you… | We collect | To | Lawful basis |
|---|---|---|---|
| Donate | Name, contact details, amount, Gift Aid declaration | Process your gift, thank you, claim Gift Aid, keep records HMRC requires | Contract; legal obligation |
| Sponsor a child | As above, plus your preferences | Manage your sponsorship and send updates | Contract |
| Contact us | Name, email, message | Reply to you | Legitimate interests |
| Subscribe to updates | Email address | Send you news you asked for | Consent |
| Visit the website | Anonymous usage statistics | Improve the site | Legitimate interests |
Who we share it with
We never sell your data. We share it only with trusted service providers who help us run the charity — for example our payment processor, email provider and accountants — under contracts that protect it, and with HMRC for Gift Aid. We do not share donor details with our partners overseas.
How long we keep it
Donation and Gift Aid records are kept for seven years as required by HMRC. Enquiries are deleted after two years. Email subscriptions are kept until you unsubscribe.
Your rights
Under UK GDPR you can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, and withdraw consent at any time. Email info@DignityTrust.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website uses only strictly necessary cookies and privacy-respecting, cookie-free analytics. Embedded maps and donation pages are provided by third parties whose own policies apply.
Children's information
We hold limited information about the children we support in order to deliver our programmes. It is stored securely, shared only on a need-to-know basis, and never published in a way that could identify a child. See our safeguarding policy.